In medicine, one never has as many super-specialists,
specialists or doctors as they need. At any point of time, the demand
exceeds supply in the healthcare industry, especially when it comes to
medical professionals.
Often, even when the equipment
is state-of-art, there are not enough trained personnel to serve
patients. This is the lacunae which GE Healthcare has tried to address,
launching its electronic Intensive Care Unit (eICU) facility —
Critinext. This project is being implemented in a partnership with
Fortis Healthcare.
“One of the biggest challenges…
today is access to healthcare. There are an estimated five million ICU
admissions a year in this country, and not even 500 trained
intensivists. In 25 years, the facilities in the metros have improved,
but they continue to be a huge issue in Tier-II and Tier-III
cities/towns,” says Amit Verma, Director, Critical Care Medicine, Fortis
Escorts Heart Institute. There continues to be lack of adequate talent
and the attempt is to improve the position by providing expert care
through dedicated 5-mbps LAN lines.
The remote
hospital is connected to the Central Command Centre, where specialists
offer expert advice. Critinext equipment is wired to the devices in the
local hospital’s ICU, ventilator pumps, patient monitors and the local
health information system, if any.
Anurag Mishra,
business leader, GE Healthcare-IT, explains that the equipment captures
critical data relating to a patient at the local hospital, digitises
close to 100-data points and transmits all information to the Central
Command Centre real time. “With this, a doctor sitting in the
super-speciality hospital can do as much as the medical personnel in the
local hospital,” he says.
“The Command Centre works
through the year, 24/7,” Dr. Verma says. “We provide guidance based on
the inputs received by us through the software, can look at the patient
on video monitors, grade the average length of stay in the ICU, guard
against administration of unnecessary high-end antibiotics.”
The
eICU has been a blessing many times, he adds. Last month, a
five-year-old, diagnosed with Acute Respiratory Distress Syndrome at the
partner hospital in Raipur, was managed with ventilator support at the
local hospital itself. He was able to walk home in just over 72 hours.
Similarly, an elderly gentleman who collapsed at the Dehra Dun partner
hospital had to be shifted to the ICU. While he could not have stood the
rigours of travel to a higher institution, the eICU came to his rescue.
“Since they had access to us at a critical time, we were able to save
the patient,” Dr. Verma recalls.
“Unless there is a
situation where there are insufficient equipment to handle the case, the
need to shift the patient is eliminated. It is, however, a call that
the medical experts have to take,” Mr. Mishra adds.
Currently,
eICU links the Central Command Centre at Fortis Hospital, Delhi, to its
institutions in Amritsar, Agra, Raipur and Dehra Dun, servicing 100 ICU
beds.
There are grand plans for taking this further. The big advantage
is that the know-how requirements at remote hospitals are simple: “It is
enough to know how to send an e-mail. Everything else is done by the
software,” Dr. Verma says.
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